• : 09783437437
  • Toll Free : +1800-120-3699

Frequently Asked Questions

FAQ

How do I register?

You can register by clicking on the "Sign In" link at the top right corner of the homepage. Please provide the information in the form that appears & submit the registration information.

Do I have to necessarily register to shop on mirajonlinestore?

You can surf and add products to the cart without registration. You will find continue without sign up option while check out. But Yes, if you are registered with us, you can avail so many benefits by becoming our regular buyers.

Can I have multiple accounts with same mobile number and email id?

Each email address and phone number can be associated with one mirajonlinestore account only.

What are the modes of payment?

You can pay for your order by using the following modes of payment: Credit and Debit cards (VISA /Mastercard/Paytm)

Are there any other charges or taxes in addition to the price shown? Is VAT added to the invoice?

There is no VAT. However, GST will be applicable as per Government Regulizations.

Is it safe to use my credit/ debit card on bigbasket?

Yes it is absolutely safe to use your card on mirajonlinestore.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer

Where do I enter the coupon code?

Once you are done selecting your products and click on checkout you will be prompted to select delivery slot and payment method. On the payment method page there is a box where you can enter any evoucher/ coupon code that you have. The amount will automatically be deducted from your invoice value.

How to order?

Go to the Menu: select the product you want to order from category. Add your selected product to cart & then go to check out option. Here, you will find to sign up option for the registratin & then you can proceed with the pay now option to get the payment done. Once done you will receive an confirmatin e-mail with SMS of yoyr order. Once the order will dispatch from our end, you will soon receive a shipping confirmation SMS with your tracking ID.

When will I receive my order?

Your order will be delivered to you within 7-10 working days of your order depending upon the area.

Do you deliver in my area?

You will be able to check this detail at the time of checkout when you enter the address & pin code. If we are unable to deliver in your area - we will inform you before checkout that" service is not available at your location".

Will someone inform me if my order delivery gets delayed?

In case of a delay, our customer support team will keep you updated about your delivery. Also, you can reach us anytime between 10AM to 6PM on 9783437437

What is the minimum order for delivery?

There is no minimum order for delivery You can place order as per your requirements.

Is Same Day Delivery available?

No, Same Day Delivery not available.

* Free shipping on all order above Rs.499/-